Benchmarking leakage from water reticulation systems in South Africa

A project to assess the levels of leakage in 30 water utilities throughout South Africa was initiated by the Water Research Commission. The BENCHLEAK software was used to evaluate the water utilities and performance indicators calculated by the model were used to compare levels of non-revenue water. Results showed that utilities ranked differently according to the different indicators, and that the South African results are similar to world norms. Feed back from the water utilities showed that some of the data requested were confusing and required clarity. The number of service connections, apparent losses and length of pipe between the street edge and the meter were looked at in more detail. Standard drawings were developed to assist water utilities in determining their number of service connections. A table is presented to assess the apparent losses of each water utility in a more pragmatic way.